Frequently Asked Questions

About BlueStone

+ Who are we? What makes BlueStone different?

+ Where is BlueStone located?

+ Where is your jewellery made?

All our jewellery are manufactured in India.

+ Does BlueStone have a catalog?

+ Do you sell gift cards or gift certificates?

+ Do you offer any additional discounts?

Delivery

+ How much does it cost me to have a BlueStone product delivered to my home?

+ What is the estimated delivery time?

+ How will the delivery be done?

+ How safe is my product?

+ Does BlueStone deliver internationally?

+ Can I change my shipping address after I have place an order?

Returns and Exchanges

+ What is your Money Back Policy?

+ Will you withhold some shipping charges when I return the product within 30 days?

+ Will I have to pay for shipping the product back to you?

+ How do I return the product to BlueStone within 30days?

+ What is your Exchange & Buy-back Policy?

Jewellery

+ Can I commission a custom design?

+ Can I get the jewellery in a different gemstone or metal not offered on BlueStone?

+ Do pendants come with the chain?

+ Can I order a ring in a size that isn't offered on the site?

+ What if I don't know the ring size?

+ Do you carry a specific style/gem?

+ Does BlueStone sell Conflict Free diamonds?

+ What will my packing be like?

+ Is my jewellery authentic and certified?

+ Can I re-size my Ring?